From time to time, it may become necessary to speak with auto insurance companies in relation to
a claim. If you need to discuss a car accident with your auto insurance company, consider
these best practices:
Following a car accident, contact your Boston car accident attorney
for advice first if possible.
When you contact your auto insurance company, be sure to have
on hand the other driver’s information and any details about the crash.
cautious in your conversation. Save the details of the crash for your attorney to discuss with
the agent and do not provide written statements or allow your conversations to be
Take notes on all accident-related conversations you have with the insurance
During any subsequent conversations with the auto insurance company, be sure you
know the claim number.
Answer the insurance agent’s questions directly and
politely. Keep your responses honest and brief.
Stand your ground. Do not allow
the auto insurance companies to badger you, even if you think you caused the Boston auto
Stick to your story and the facts. Keep your story truthful and
Minimize or eliminate distractions when talking to your agent or the other
driver’s insurance company. If at all possible, avoid speaking with the other
driver’s insurance provider.