Most people, organizations and entities do not act with deliberate ill-intentions; rather,
they fail to think, and actions emanating from thoughtlessness often constitutes the negation of
good. Bureaucratization often results in
the unintended consequence of negating the good; for, in following a set pattern and algorithm of
administrative procedures, consideration for individual circumstances cannot be excepted. One can
argue, of course, for the positive aspects of a bureaucracy -- of the equal treatment of all; of
applying the same standards and
criteria across the board, regardless of individual needs; and there is certainly something to
be said for expunging the capacity for human favoritism. But bias and favoritism will always
pervade; it will merely take on a more insidious form. For the Federal and Postal Worker who is suffering
from a medical condition such that the medical condition is impacting one's ability to perform the essential
elements of one's job, encountering the bureaucratic process of filing for Federal Disability
Retirement benefits through the U.S. Office of Personnel Management will become a necessary evil to
confront. The key to a successful interaction with the administrative process will be to reach beyond the faceless bureaucracy, and
to make relevant one's own particular and unique facts and circumstances. That is a tall order
to face, in the face of a faceless bureaucracy.
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